By creating an account, completing registration, or using the services, you agree to these general terms and confirm that you have read all rules, including any sport- or game-specific rules and bonus terms.

Eligibility and access

• You must be at least 18 years old and located in Great Britain to place bets for real money.
• Use of the site for betting from other jurisdictions is not allowed where it would be unlawful.
• Only one account per person is permitted. Duplicate registrations may be closed and related bets voided.

Changes to terms

• Kaboomslots may modify these terms to meet legal or regulatory requirements or to reflect product changes.
• Material updates will be notified in advance where required. Continued use of the services after the effective date constitutes acceptance.

Proper use of the platform

• You agree not to use bots, scripts, scraping tools, or any device or method that gives an unfair advantage.
• Collusion, arbitrage based on stale odds, and abuse of bonuses are prohibited.
• You will not interfere with any event or market, or attempt to manipulate outcomes.

Content and intellectual property

• All site content, data, odds compilation, software, and trade marks are protected by intellectual property rights.
• Limited personal use is granted to access and place a bet; copying or redistributing content is not allowed.

Liability and service availability

• Services are provided on an as-available basis. Interruptions may occur for maintenance, security, or legal reasons.
• To the extent permitted by law, liability for losses arising from any incorrect settlement is limited to the value of the affected stake. Nothing limits statutory consumer rights or liability for fraud, death, or personal injury caused by negligence.

Account closure and suspension

• We may suspend or close your account where required for legal, regulatory, responsible gambling, security, or anti-fraud reasons.

Governing law and complaints

• These terms are governed by the laws of England and Wales. You may have mandatory consumer protections under local law in Great Britain.
• Complaints should be raised through our customer support process. If not resolved, we will direct you to an approved Alternative Dispute Resolution entity as required by regulation.

These general betting rules apply to all bets unless market-specific rules state otherwise. Please read them before you use your account to place a bet.

Eligibility and acceptance

• Only verified customers who meet legal age and location requirements may place bets.
• A bet is accepted once it appears in your betting history with a unique reference and confirmed odds.
• We may refuse, limit, or partially accept a bet to manage trading risk or for regulatory reasons.

Odds, settlement, and results

• Odds are subject to change until the bet is accepted. Settlement is based on the official result declared by the relevant governing body of the event.
• If an event is void, abandoned, or materially postponed, markets may be voided unless market rules specify otherwise.
• Dead heat: if there is a tie for a place, settlement applies a proportional reduction to stake or returns consistent with industry practice.

Minimum and maximum stakes

• Minimum and maximum bet amounts vary by market and are displayed at the point of bet placement.
• We may set, adjust, or impose exposure limits on accounts or specific events.

Errors and palpable mistakes

• If an obvious pricing error or market-setting error occurs, we may void the bet or settle at the correct odds that should have been available at the time.

In-play betting and delays

• For in-play betting, a time delay may apply to protect market integrity. Acceptance is based on the system timestamp when our servers register the bet.

Cancellations and cash out

• Once placed and accepted, bets cannot be cancelled by the customer. Cash out, if offered, is not guaranteed and may be suspended or unavailable during an event.

Bonuses and promotions

• Bets placed using a bonus are subject to the applicable promotional rules, including staking restrictions and wagering requirements where relevant.

Funding and withdrawals

• You may fund your account using payment methods shown in the Cashier. The account and payment method must be in your own name.
• Third-party payments are not allowed. We may reject, return, or reverse transactions that breach this rule.

Methods, limits, and fees

• Available deposit and withdrawal methods, along with any minimums or maximums, are displayed in the Cashier and may vary by method and location.
• We do not charge fees for standard transactions. Your bank or provider may apply fees or currency conversion charges.

Processing and timeframes

• Deposits are credited once confirmed by the payment provider. Withdrawal processing times are shown in the Cashier and may be extended to complete security checks.
• Where possible, withdrawals are paid back to the original deposit method in line with card scheme and anti-money laundering rules.

Verification and security

• Before any withdrawal, Kaboomslots may require identity, address, and date-of-birth verification, and may request source-of-funds or source-of-wealth evidence to meet legal obligations.
• Strong Customer Authentication may be required by your provider for certain transactions.

Restrictions and cancellation

• We may refuse or delay a transaction to comply with legal, security, responsible gambling, or anti-fraud checks.
• Once confirmed, a withdrawal request may not be reversed where prohibited by applicable regulation.

Chargebacks and negative balances

• Unauthorised chargebacks will be treated as a debt. We may suspend the account, void bets, and recover amounts due from available balances or future deposits.

Currency and records

• The account operates in GBP unless displayed otherwise. You should keep your contact and billing details accurate to avoid delays.

We support safer gambling so you can enjoy betting while staying in control. Tools and help are available to protect your rights and manage your use of services.

Player controls

• Deposit, loss, and wagering limits: set daily, weekly, or monthly caps in your account settings.
• Reality checks and session reminders: receive on-screen prompts after a chosen period of play.
• Time-out: take a short break from 24 hours up to several weeks.
• Self-exclusion: exclude yourself for a minimum of six months or longer. In Great Britain, you can register with GAMSTOP to be excluded across all participating operators.

Identifying risks

• Use our self-assessment to review betting behaviour and understand early signs of harm.

Support and resources

• National Gambling Helpline: 0808 8020 133, 24/7.
• GamCare and Gordon Moody provide counselling and treatment services.
• BeGambleAware offers information and practical advice.

Protection of minors

• Gambling is not allowed for anyone under 18. You must not allow minors to access your account or device.

Interaction and interventions

• We may contact you, apply limits, or restrict access if indicators suggest harm or excessive losses, in line with regulatory guidance.

We comply with anti-money laundering and counter-terrorist financing laws applicable in the United Kingdom, including the Money Laundering Regulations 2017, the Proceeds of Crime Act 2002, and related guidance.

Customer due diligence

• Verification of identity and age is required. Enhanced checks may be carried out for higher-risk customers or transactions, including source-of-funds and source-of-wealth enquiries.

Monitoring and detection

• Transactions, patterns of deposits and withdrawals, and betting behaviour are monitored using risk-based systems.
• Screening against sanctions and politically exposed person lists may occur on registration and on an ongoing basis.

Suspicious activity

• Where activity appears suspicious, we may suspend or restrict the account, delay transactions, or freeze funds while enquiries are completed.
• Where required, we will submit Suspicious Activity Reports to the National Crime Agency. Tipping off is prohibited.

Consequences of breaches

• Breach of AML rules may result in account closure, bet cancellation, forfeiture of bonuses, and reporting to relevant authorities. Funds may be retained where permitted by law pending investigation outcomes.

Kaboomslots acts as a data controller for personal data processed in connection with your account and betting activity. We comply with UK GDPR and the Data Protection Act 2018.

Data we collect

• Registration and identity data: name, date of birth, address, contact details, copies of ID.
• Account and transaction data: deposits, withdrawals, bets, bonuses, account communications.
• Technical data: device identifiers, IP address, geolocation checks, cookies, and analytics.

How we use data

• To provide services under our contract with you, including registration, account management, placing bets, and paying withdrawals.
• To meet legal obligations: age and identity verification, AML checks, responsible gambling, tax, and regulatory reporting.
• For legitimate interests: fraud prevention, service improvement, risk management, and accurate odds compilation.
• For marketing based on consent or soft opt-in, subject to your preferences. You can withdraw consent at any time.

Sharing and transfers

• We share data with payment providers, KYC and AML service partners, regulators, law enforcement, ADR bodies, and IT suppliers.
• Transfers outside the UK are protected by appropriate safeguards such as the UK International Data Transfer Agreement or Standard Contractual Clauses.

Retention

• Personal data is retained no longer than necessary. AML and transactional records are typically kept for at least five years after account closure or the last transaction, as required by law.

Your rights

• You have rights to access, rectification, erasure, restriction, portability, and objection, and the right to withdraw consent.
• You can complain to the Information Commissioner’s Office. Contact us through the Help Centre to exercise your rights.

We take organisational and technical measures to protect your account, bets, and personal data across all services.

Technical protections

• TLS encryption for data in transit and strong encryption for sensitive data at rest.
• Tiered access controls, firewalls, anti-malware, logging, and continuous monitoring of systems.
• Regular vulnerability scanning, penetration testing, and secure software development practices.

Account safety

• Two-factor authentication may be enabled to add an extra security step.
• Choose a strong password, keep credentials confidential, and log out on shared devices. You are responsible for activity conducted using valid login details.

Transaction security

• Strong Customer Authentication may be required by your bank or card issuer. Suspicious transactions may be paused for review.

Customer funds protection

• Customer balances are held in segregated accounts separate from company funds. The level of protection in the event of insolvency is disclosed in your account area in line with Gambling Commission requirements and is not the same as a bank account.

Incident response and continuity

• We operate incident response and backup procedures to reduce downtime and recover services after technical issues. Planned maintenance may require temporary suspension of certain features.